Originally Posted by
Atlantico
Same issue here for Hotel in Milan... never had that before.
It's weird as points are debited but amount charged the regular one
I ham having the same issue. Trying to use 36,000 points for the booking but the website still wants to charge full price to my credit card :-)
When I am using the app instead I apparently need to press confirm before entering payment details. The amount to be paid (remaining few dollars after using the 36,000 points) is shown correctly in the app, but I don't dare to press "confirm" because it is a prepaid rate and I may end up having to pay full price anyway (and losing points nevertheless)....