Originally Posted by
EDIflyer
Yes, they just DM'd me on Twitter and said they were 'working on it' - pretty appalling!
Said pretty much the same to me in facebook last week. Been going on for three weeks now.
If the contact form Amy posted is the fastest way, Accor support is pretty bad - sent a message about Monday last week - no response whatsoever so far.
Well, at least they apologised for sending the latest private sales email in German - due to another technical issue