Originally Posted by
lougord99
Do you seriously think any other FI would rebook you at some other random property because your toilet continuously ran???
I hope I can find a FI that gives me 15,000 points for an issue such as this.
I respectfully disagree. The noise from the continuously running water would probably keep me up all night. Perhaps the OP had the same issue. I also thought FI's have a satisfaction guarantee now. Something about if there is something wrong, let us know and we will make it right. The treatment of the OP certainly doesn't live up to this satisfaction guarantee.
My two cents....
--Jon
P.S. I do agree with the suggestion to shut off the water at the toilet intake valve assuming that was possible at this property. That said, the hotel clerk should have known how to do that if the OP didn't.
P.P.S. Personally I almost never ask for compensation for anything. If I am unhappy with how a hotel handles something, I will tell them. If they are unresponsive, I just don't stay there again. In 15+ years of business travel, I can't remember the last time I have ever asked for compensation. Sometimes I am given some unsolicited compensation when I have given a less than favorable rating on survey; however, I never ask for it nor do I expect it.