Originally Posted by
fassy
Hmmm, what I see so far:
+ the website is more stable since about 18 month or so. Before that it was total disaster
Agreed, number of total downtime and times it didn't function at all have decreased substantially.
+ all the country sites have been aligned. flysas.com, sas.se,sas.no and sas.dk have been setup different and behaved differently before
Don't forget the language selection button! The first thing just about any foreign visitor would need doesn't work. When you select a different language it explicitly states "
Your selection will be saved for your next visit", this is an absolute lie and hasn't worked for the past decade. Very frustrating, similar to websites making language assumptions based on source IP.
- Still not possible to use the booking engine for more than a simple r/t or one way ticket. Even there the options for connecting is really poor...
This needs fixing, along with being able to specify specific flights you want to take even on other partner airlines.
- booking seats, booking meals, etc are a total miss. Do they even test what they deploy to the live system?
Specifically frustrating on the meal part as the default meal is inedible.
I have no to zero issues with seat booking. Always book the same seat during booking and it always sticks.
- still no good way to easy way to restrict searches for both regular tickets as for awards tickets to Plus or C. Will always default to Y
Cash and points tickets removed every need to book award tickets and the search engine for those works the same as for regular tickets. Just a shame the ticket type is restricted to SK's own network.