Originally Posted by
livious
My wife and I were just noting that we have seen fewer and fewer IT problems related to SAS.
Hmmm, what I see so far:
+ the website is more stable since about 18 month or so. Before that it was total disaster
+ all the country sites have been aligned. flysas.com, sas.se,sas.no and sas.dk have been setup different and behaved differently before
+ EuroBonus login rarely fails, was soooo broken 2 years ago.
+ the iPhone/Android app has finally reached a level where I'm just happy, does what it should do and rarely has problems.
- Still not possible to use the booking engine for more than a simple r/t or one way ticket. Even there the options for connecting is really poor...
- booking seats, booking meals, etc are a total miss. Do they even test what they deploy to the live system?
- still no good way to easy way to restrict searches for both regular tickets as for awards tickets to Plus or C. Will always default to Y
baby steps... but improving.