My wife and I were just noting that we have seen fewer and fewer IT problems related to SAS. Perhaps this is due to the changes being made? Either way, I am glad to see something published on the topic and we can likely all attest that the IT was in shambles for quite some time. There is still a ways to go, but at least they are aware of the situation and trying to make improvements👍.

With that being said, I shall now go light myself on fire after giving moderate praise to SAS IT. The end of the world must be coming😀