To me this summaries to the problem being SK's management blindly following outsourcing trends because there is short term gain on the balance sheets while ignoring the predictable long term implications and failures. This is where a competent CIO should have prevented that. I recall from one of the Swedish posts they just hired a new CIO, I recall it was the previous CIO for systembolaget. As much as I hate that company, at least their website and systems seem to work and there is hope for SK.

I certainly hope his focus will be on in-sourcing and reducing number of systems to a 2 digit count along with introducing modern development practices.