Greenpoints DID IT AGAIN!
If I am not mistaken, wasn't Greenpoints ORIGINAL REDEMPTION OFFER for the American air/Delta/Alaska 500-mile certificates for 2500 miles???
Well checking on the site, I now see they DOUBLED THE POINTS NEEDED TO 5000 POINTS!!!
If I am NOT mistaken, didn't Greenpoints do this before and then flip-flopped??
THis makes me angry with this program.
What would have been more considerate is giving the members ADVANCED NOTICE OF THE CHANGE. LIKE "we are raising redemption levels for some awards and you have (insert amount of days/weeks/months) to redemn at the current level.
Of course, there MAY be a rule that states that they have the right to change the program at any time. It would have been better customer service to give SOME ADVANCE NOTICE so I can redemn points and then get out of the program (which I now plan to do.)
Impressions??