Originally Posted by
thehowieee
These guys are a complete train-wreck. I genuinely feel bad for anyone that has to use them to survive -- I've just got a pile of effectively useless cards here. Anyone get through on the customer service number?
If you load a TM card manually (some rep does it) then the fee seems not to be refunded back. Yet if you dont load a TM card every 30 days (I think its 30) then you get hit with the monthly fee which is $5. So if a person is closing in on their 30th day its cheaper to have a rep load it, otherwise just wait a few days and see what happens