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Thread: Buy up to higher fare class w/o change fee? {GG BUYUP}
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Old Aug 16, 2015 | 12:42 pm
  #164  
lilpisher
All eyes on you!
15 Years on Site
 
Join Date: Dec 2006
Programs: United 1K, *wood LT Plat
Posts: 907
Originally Posted by bocastephen
If they refuse to look at the reference material in SHARES, you need to escalate to a supervisor, don't waste your time otherwise.
The second agent actually went to talk to a supervisor and still wouldn't budge. I wasn't quote sure though if there was a difference between a Buy Up and an Upsell.
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