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Thread: ARCHIVE: Report spam issues here (older posts)
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Old Aug 12, 2015 | 8:47 am
  #308  
SkiAdcock
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Originally Posted by jackal

Here are some pro-tips on how best to use the RBP function, based on my experience as a moderator:

  • If a user has spammed multiple posts/threads in a single forum, there is no need to report each post individually. Simply mention in your RBP that the user has posted several different SPAM posts in that given forum, and moderators of individual forums can simultaneously delete all of that user's posts within that forum with a single check-box.
  • If a user has spammed multiple posts across the entire site, make sure to mention in the RBP that the user has spammed in several forums, and the moderator can forward the message to the Senior Moderators, who have the ability to remove posts in all forums. The individual forum moderators can suspend users to prevent further posting but don't have the ability to delete posts outside of their assigned forums.
  • Alternatively, if the SPAMming user has posted in one of the forums without assigned moderators, by default, an RBP will go directly to the Senior Moderators. Simply report one of these posts rather than one in a forum with assigned moderators and mention that the user has spammed in several forums, and they can take all of the posts on the entire site out with one click. If you notice that one of the Senior Moderators is currently online and active, you can also send a PM to that Senior Moderator, which may be the most expeditious way of getting rid of sitewide SPAM.
  • Last, if you need to report several different messages from several different users and don't want to wait for the 30 second RBP interval (which perhaps the FT admins can dial down a bit?), you can always just paste a bunch of direct post links into one RBP and ask the moderator to also look into those additional posts.
Good input. Thx.

Cheers.
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