Originally Posted by
Kacee
Has anyone gotten a physical card from COPA? The digital version on the website never updated for me after they upgraded my status.
No instruments btw, either. Anyone else get those?
They used to show in my account, but the Upgrades button has disappeared from my Profile page. When I called Copa to ask, the CS Agent told me that she could see the certificates in my account, and I could use them if I called the airline to apply them. But I still can't see them in my account. I am also not sure if they can yet be used on flights operated by United.
I'm planning to fly SFO-PTY-AUA in October, so I'll find out pretty soon if my certs actually exist!