Original Member and FlyerTalk Evangelist
Join Date: May 1998
Location: Kansas City, MO, USA
Programs: DL PM/MM, AA ExPlat, Hyatt Glob, HH Dia, National ECE, Hertz PC
Posts: 16,619
This is not a question of trying to get upgraded. He bought a first class ticket and was downgraded. If you buy a first class ticket you shouldn't have to make any contacts or pull any strings to get a first class seat!