FlyerTalk Forums - View Single Post - ARCHIVE: Ticket or Award status: On Hold, On Request, Pending, Purchased and Ticketed
Old Jul 30, 2015 | 9:22 am
  #208  
gfunkdave
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As an update, I messaged AA on Twitter and was told to call Reservations. I called Reservations, they put me on hold a few times, and told me it should ticket that day. When I saw I had a missed call from them, I called back. Spent 30 mins on hold and the rep told me that my SecureFlight info was missing, yet he said it clearly showed in my reservation. He put me on hold a few more times again and told me that everything had been cleared up. Half an hour later I got an email with the final ticketing info.

It's the hardest time I've had with an AAward ticket!
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