Originally Posted by
philemer
This seems a bit unusual. I made a US>Europe Bus. class award rez. on Sat. and it still isn't ticketed/finalized yet. I called today and the rep. said it was because it involves 3 airlines (AA, BA & AS). I'm using AA miles. Reasonable?
No.
AA is completely mucked up in the ticketing process which has never been this long in the past.
The phone system is also horrendous for weeks if not months.
There is no reason why customers have to resort to twitter in order to just get normal stuff to take care of.