FlyerTalk Forums - View Single Post - Where are my missing 1st class miles, and my missing gold/platinum card?
Old Jul 29, 2015, 8:02 pm
  #5  
EtihadHelp
Company Representative, Etihad
 
Join Date: Sep 2013
Posts: 1,817
Originally Posted by grannieflyer
Yesterday recieved the strangest email, 'congratulations, you got quadruple miles for your Syd-Auh flight, we are delighted to confirm' (knew that already of course as they were already posted on my account). Etihad have now credited my miles for the Auh/Lhr flight, giving me miles for Economy! Etihad also stated that they had to check my quadruple miles, despite the fact that I had a full First class ticket from Aus - Lhr!

I apologise if you all think I am bonkers, but know its not me. Of course have not got my card either, and if I click on the link 'print my card, its just showing a basic card, not gold of course.

Heigh ho
Dear grannieflyer,

Could you please provide us your Etihad Guest Card number so we can request it from our team.

Thank you. *JS
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