FlyerTalk Forums - View Single Post - Why do hotels lie about upgrade availability?
Old Jul 24, 2015, 9:28 am
  #74  
mikeef
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Join Date: Aug 2001
Location: Finally back in Boston after escaping from New York
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Originally Posted by mendy7511
So I sent in my concern to corporate and I received this reply:



I am not sure how the two statements go together (We cannot determine availability on a prior date and it appears they were sold out) but I suppose they are saying that they did not "lie" to me.
This is known as the "let's throw stuff at the wall and see what sticks" method.

Mike
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