Quite normal, unfortunately. The tickets are queued up based on how long it is to flight date; less time, faster processing. A few days isn't completely unexpected for flights out a couple of months.
We've merged the question into the extant thread, now covering purchased and award tickets (similar process, though the purchased tickets seem quicker and don't go via liaison route for partners).
Last edited by JDiver; Jul 23, 2015 at 9:34 pm