Originally Posted by
reeg2
I got off a plane three weeks ago, got a call to head somewhere else, and purchased at the desk 50 minutes prior to flight for no added fee.
Maybe part of the change that you no longer have to pay the fee for flights that can't be booked online. In my case I was booking Iberia award tickets for my 2 daughters shortly after the change was announced, so I had to remind the agent of the change. No phone fee was added. I don't remember if the change applied to all tickets, or just award tickets on partners that couldn't be booked online