Originally Posted by
jacobac00
I agree! I'm curious if anyone has knowledge of this. Are the lounges operated at a loss for AMEX? The point of my question is how they can operate such a nice lounge with vastly superior offerings compared to any US carrier's lounge. For less money too!
They have to operate them at a loss, right? Otherwise the airlines are just being horribly cheap. That can't be true, can it?
Amex is desperate to retain cardholders, particularly premium cardholders. I wouldn't be the least bit shocked to find they run the clubs at a loss.