Originally Posted by
Miggles
UA repeated several loops of (1) down gauging, (2) people realizing this and booking other carriers, to get to where we are today on this route. So that's the answer.
Don't continue to punish yourself by choosing UA for this route. Don't reward UA for using equipment that does not suit your needs.
This is exactly what happened to my 6-10 trips to PHX a year. They were all UA, then it went RJ, and after showing up and finding the CRJ7 was now a CRJ2 on one flight, and not happy to start with, I started booking US on this route. Far better in Coach (and OT) than even getting an RJ upgrade (and being late...). Now I fly US and credit to my AS account.
And I'm not the only one, I know several regular commuters to PHX from SFO, all used to fly UA, now none do, and its the exact same RJ issue. Before the merger United was 55% of the size it is now, and it would run 5-6 mainline each day to PHX, now its three RJs and a single mainline. Pathetic, and really shows how many elite passengers Jeff has chased away.