Originally Posted by templar42

We were informed this morning by a letter put through the door that there would be a 3 hour period due to maintenance in the afternoon in which there would be emergency power only - lights, elevators, but no Wifi or AC throughout the hotel or power outlets in rooms.

It's rather inconvenient and a little annoying that the hotel would call it 'planned' but spring it on guests with a few hours of notice.

Is this grounds for a complaint and should I expect any hhonors points as compensation, especially if the outage lasts longer than 3 hours?