UA gives boarding pass with Green Card, ANA doesn't?
Not sure which forum (UA/ANA) but it's Thailand centric so I'll start here.
I brought this up before, but things just changed making me more confused.
Wife is a Thai citizen with a US Green Card.
Before UA left BKK we would fly SFO/NRT/BKK/NRT/SFO all on United (starting in SFO). On our return, United would give my wife her BKK/NRT BP and her NRT/SFO BP.
When UA left and we got stuck on ANA, they would give me both boarding passes but only give my wife BKK/NRT. They said they couldn't process it because of her Green Card.
But now I've switched the travel. We start in BKK. Tickets are BKK/NRT/SFO/NRT/BKK. And now ANA has no problem issuing both of my wife's BPs. Why?
Initial thought was because she has her departure ticket from the US, which visitors are required. But she's not a visitor. She's a Permanent Resident. And the last couple of tickets had her in the US for 2 months or more.
Just trying to make heads or tails about what ANA is doing and why. And why UA never had a problem either way.