FlyerTalk Forums - View Single Post - July 2015 - New AC Listens survey on customer complaints
Old Jul 7, 2015, 10:39 pm
  #9  
swedish_canadian
 
Join Date: Dec 2010
Location: YYZ
Programs: AA Exec Platinum
Posts: 108
I just told them to focus on consistent good service, clean aircrafts and transparency.
Prevention is the best cure....
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