EXCLUSIVE RATE 50% OFF RATE IN LATIN AMERICA link says: Your identification is not valid ; please check and re-enter your details.
Last time I wanted to book with Accorhotels, I didn't manage to go through the website, so I was on the phone for 40+ minutes (at first they didn't manage to book my rate (Happy Mondays in the UK), then my payment didn't go through, so been transferred to the hotel itself, who managed to charge my card...)