Originally Posted by
Bioflyer
@ Monkatpeace
Well I agree and have personally experienced the inabilities of SBI back end CS.
But I would like to know did you try to register yourself on
www.sbicards.com and utilize the "Generate or Reset PIN" option there? - You haven't mentioned about this anywhere.
Also, providing existing AI FFP number is more or less useless as usually it doesn't reflect in the SBI-CC. But the correct card is received within 5-8 working days.
I was not required to request anybody OR to perform any type of physical SWIPE transaction for activating the card.
Cheers,
Ravin
Well, the genius I spoke to yesterday ... said I can reset/create my pin by choosing the corresponding option when calling the customer care. Since that was not a priority for me, I said I'll look into it later
.
Regarding the physical swipe .. you would have to agree that there is blatant misinformation flying around from the customer care!! The 1st genius said he had to "Activate" the card before I could use it ... the 2nd genius said I have to make at least one physical transaction/swipe to be able to use my card for online/store purchases!!
Right now, I have no idea what needs to be done to start using my card!!! Any help would be appreciated.
FYI ... I need to make some immediate online purchases (have been planning them for a month now). And, I do not have the card with me right now..so, if a physical swipe is required, that would take a couple of days
Not so ch33rful,
Monk