Originally Posted by
sscywong
Now I guess the best OP might get is to have CX waive the no-show and rebooking fee... But this would still need substantial argument and giving them quite a lot of supporting documents...
The flight is cancelled by CX... on what basis can they charge the no-show and/or rebooking?
If the ticket is an ex-HKG one, I would go for consumer council and/or small claim tribunal.
Assuming HK law is applicable, subject to any exemption clause in CONDITIONS OF CONTRACT (which i don't have time to read in detail yet), OP has a good case against CX.
OP has the duty to mitigate - if it is reasonable that OP thinks that there is insufficient time for him to wait the 40+ people while still be able to "rebook" or "protect" to a flight that get him to Sydney on time, he can't just sit there wait and claim for the damages of the missed important meeting. What OP doing has nothing wrong.
But shouldn't insurance be the simpler and easier solution?