FlyerTalk Forums - View Single Post - Cathay Cancelled Flight - Refusing to Refund.......
Old Jun 28, 2015 | 8:48 am
  #6  
sscywong
 
Join Date: Feb 2012
Location: HKG
Programs: CX DM, SPG Pt, Le Club Accor GO, Shangri-La GC Jade
Posts: 1,327
Originally Posted by Cathay Boy
OP - call Cathay
Agree. A 40 sth line is not an excuse for you not to agree IN ADVANCE with CX i.e. before departure of the flight...

Reason: After the departure you are no-show... It would be difficult for CX to refund you as it would be very difficult for them to differentiate real mis-connected passenger like you or those no-show simply trying to take CX advantage by roaring...

Now I guess the best OP might get is to have CX waive the no-show and rebooking fee... But this would still need substantial argument and giving them quite a lot of supporting documents...
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