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Thread: India based tech support
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Old Jul 14, 2003 | 8:48 am
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NickP 1K
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I don't see what the fuss is about... we get crummy level one tech support from US agents... why state that Indian agents are the issue. In general tier 1 tech support or tier 1 customer service agents are the issue... COMPANIES choose to dumb down their service, not the people answering the phone(s)
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