Originally Posted by Catbert10

Front line employees face a lot of stressors these days. I don't think the merger itself is that high on the list. Having lived through the CO/UA debacle, I can tell you that this merger is going swimmingly.

First, it's the summer travel season. Planes are full. Planes are especially full because of capacity discipline. Second, the hub banking has got to be incredibly stressful for the GAs.

As far as the FAs, service is about the same as it's always been, IMO. Some great, some awful, the vast majority adequate. Face it, it's just not in AA's corporate DNA to serve PDBs like other airlines.

What we don't see is one group of employees actively putting down other groups. We don't see employees vocally dissing management.

We all bring expectations to the airport. We're wary of what DP is going to do to the airline, and when we see the lack of PDBs or an FA who is surly or forgets to hand out coats before landing, we conclude that DP is ruining the airline. We forget that the same things have been happening forever.