Originally Posted by
canuckshark
I travel every week for work on AA; I fear they are becoming the new UA - UGH. The crappy attitude and service is not limited to FAs - I see them with Gate agents too. A few weeks ago I was flying LAX to ORD - there were 8 kids who were on the flight going for basic training - i.e. military - and not in uniform. One gate agent told them to pre-board - the gate agent at the door scanning boarding passes was extremely rude and turned them aside; I pointed out that they were military and her colleague approved pre-board. She got on the PA system and in a snarky voice yelled to me that she DOES NOT read minds. Unbelievable!
I wish I had options to switch flying out of DFW.
For someone like me based out of LAX what would you recommend as an alternative.
Profile:
LAX is home.
I fly about $220-250K/yr rev. Always F/J. Weekly to JFK. Bi-monthly to TPA. Monthly to HNL or LIH.
On AA I am CK which when hell breaks loose, they are amazing to get you home and make your journey recovery as good as it can be.
I was UA GS before merger with CO and it all went south.
I've been chosing JB Mint suites when possible for weekly JFK runs. Food, service, love feels amazing. Cons: weak system, undisciplined recovery process when cx and mx happens.
Just opted for DL plat targeted offer and bought 3 r/t JFK in businesselite one whatever its called but not usually a DL fan.