At LHR GFL now. Staff member is restocking a fridge with Diet Coke. He squatted down with a case of soda cans, which were wrapped in plastic. He reached up, grabbed a knife from the counter (knives available for patrons, wrapped in a cloth napkin), sliced open the plastic on the soda can box, and slipped the knife back into the cloth napkin.

As I type this, maybe this belongs in the thread on the least substantial thing I can complain about. Still, tacky in the very least.