Originally Posted by
PV_Premier
they probably pay their social media goons $15/hour, maybe less. to be fair, i got a less than stellar response from AA on a tweet the other day as well. it's a race to the bottom folks. UA leading the charge.
Side note about AA's twitter crew- asked them why they would sell a BIS-ORD-DOH ticket with a "short" (1 hour) connection time and about connections, got a rude response about how they don't know and to call reservations. ugh. so much to learn and so little time.