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Old Jun 12, 2015 | 10:07 am
  #190  
EtihadHelp
Company Representative, Etihad
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Originally Posted by irish mark
Hi Etihad help/JS

thanks for your reply and but to be honest my point was we haven't had any update/feedback at all bar you saying that you have passed all our comments on. It really is disappointing. Someone at Etihad needs to get out in front of this... !!!!
Dear Mark,

Thank you for your reply.

We are working on this, and we have surely passed it on. Please allow us some time, we understand these changes may have caused some disappointments for you, as a loyal Etihad Guest member. We deeply apologize for this experience.

We will get back to you as soon as possible.

Thank you for your patience again. *JS
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