Originally Posted by
EtihadHelp
Dear Mark,
As per our earlier conversation, Etihad is closely monitoring our guests' feedback for the Etihad Guest changes here. We have passed your feedbacks on and they have been reviewed by relevant team.
We will keep you posted if we have any updates regarding this.
Thank you for your patience again.
We really appreciate to hear from you. *JS
Hi Etihad help/JS
thanks for your reply and but to be honest my point was we haven't had any update/feedback at all bar you saying that you have passed all our comments on. It really is disappointing. Someone at Etihad needs to get out in front of this... !!!!