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Old Jun 12, 2015 | 5:13 am
  #187  
EtihadHelp
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Originally Posted by irish mark
There has been 178 posts of the Etihad Guest changes over 12 or so pages so far; probably the largest ever (or certainly in a long time on the EY part of the Airlines Forum) and still no real response from Etihad apart from the Social media guys here saying they will pass on our comments.

Whats the point of social media interaction if there isn't considered interaction. If all our comments had been passed on surely someone in Etiahd Guest management would respond. Im really disappointed with Etihads response to really genuine concerns about their changes to their loyalty program and how they would effect Guest members wanting to redeem Business class seats.... Guys a response please !!!! It really seems like you don't care at the moment; maybe that's just a perception but its perceptions that count !!
Dear Mark,

As per our earlier conversation, Etihad is closely monitoring our guests' feedback for the Etihad Guest changes here. We have passed your feedbacks on and they have been reviewed by relevant team.

We will keep you posted if we have any updates regarding this.

Thank you for your patience again.

We really appreciate to hear from you. *JS
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