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Old Jun 12, 2015 | 4:49 am
  #186  
EtihadHelp
Company Representative, Etihad
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Originally Posted by amnicoll
Much depends on if it is the standard cut and paste or is helpful to the discussion but I certain agree with your sentiments
Dear Amnicoll,

We totally understand this, and we are trying our best to solve our guests queries here at first reach. While some cases may take some time to sort out with other departments. We are happy to help you here, we would like to have your patience and understanding.

If we have caused any frustration for you, please accept our sincere apologies and we will strive to enhance a better experience from the ground to the sky.

Thank you. *JS
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