Leveling Up And Points
Hi, i'm quite new to Accor and need help with my status. I'm currently a Silver member but i think i'm gonna get 10,000 points needed to level up to Gold in a few weeks. So my questions:
1. When i get those 10,000 points, will my status be automatically upgraded to Gold?
2. Do i begin my Gold level journey with 0 points after being upgraded or do i keep those 10,000 points?
Thanks and sorry if this has been posted before