FlyerTalk Forums - View Single Post - Current UA Process for Prioritizing Meal Orders in Premium Cabins
Old Jun 10, 2015, 10:41 am
  #27  
bocastephen
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Join Date: Sep 2002
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Originally Posted by mistaks
I wrote a long letter to the 1K Voice and they said they were sorry to hear that this happened. They were so sorry they gave me 5K of points as compensation. It's a joke really to United as it seems they could care less. And I know that the Skywest FA hate the idea of serving a meal vs a 6 month old snack box.
5k points is not bad for a meal mishap like this - and being Express, the FA will probably never hear anything about it. It's always best to deal with these issues onboard unless you're the non-confrontational type - the non-revs should never have accepted a meal preference while you were inconvenienced, it's clearly spelled out in their non-rev instructions and you shouldn't feel ashamed speaking up about it onboard.
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