Originally Posted by
bocastephen
Unacceptable! Did you write her up with 1K Voice? I would have made a bigger stink on board if the other passengers were non-revs and asked them directly to give up their meal choice, but this FA needs some policy re-training and it won't happen unless you bring it to UA's attention.
I wrote a long letter to the 1K Voice and they said they were sorry to hear that this happened. They were so sorry they gave me 5K of points as compensation. It's a joke really to United as it seems they could care less. And I know that the Skywest FA hate the idea of serving a meal vs a 6 month old snack box.