Originally Posted by
jinxflyer
Exact same thing happened to me. I did the load and transfer on Saturday night and called them sunday. The rep acknowledged and said someone will get back in 1 or business days. Hopefully I hear back today.
Good luck! Same thing happened to me last week and said I'd hear something in 3-5 business days. Today is day 6 and nothing. I called and they were not helpful then hung up on me when transferring to a supervisor.
I think a strong lesson here is to move one pack at a time. After the first one is done and confirmed, move the second one.
They're already a nightmare to work with.