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Old Jun 9, 2015 | 8:37 am
  #22  
celticanvil
 
Join Date: Jan 2001
Location: YYZ
Programs: Hhonors Gold, SPG Gold, US Dividend Miles Silver
Posts: 251
I stayed at a Hampton Inn & Suites in SW Ontario (that i have been to several times over the last couple of years for 2 nights and was actually bitten during night one.
It was only after pulling the bedsheets back to claim a sock that slipped off in the night that i saw the offending culprit marching across the bed.
I captured the lad, took a picture of him with my phone and notified the front desk.
The nice front desk girl was noticeably upset by the incident and i requested, and received, a room on a different floor.
I was not contacted by anyone in management at the hotel, which surprised the hell out of me, and i was also (obviously) not offered any compensation.
When i look back on the incident, i can't believe I actually paid for the room.
Not sure what sort of training mgt receives in this regard.
celticanvil is offline