I can assure you my intent was not to plug their competitor. The hotel was a half hour farther out from where I wanted to be and not anywhere as nice as the Hampton (without bugs). I travel every week for business and have never seen a bed bug before and didn't even know what they looked like until this happened. The reason for my post was that I was looking for opinions on what is fair compensation for this inconvenience or if any compensation is even warranted. The assistant GM left me a message yesterday and I've been playing phone tag with her and I plan on calling her tomorrow when I'm back home.