Originally Posted by Fizzer

Just spent 4 nights in a Junior Suite on the 6th floor last week. No upgrade offered ( although I'm not sure what was possible given that we'd paid for a suite for the reasons you identified). The suite was large but the bathroom was small. The furnishings were of rustic design, which you expect perhaps in the location, but were really run down and clearly in need of replacement. Inside the room was really pretty shabby.

The public areas, in contrast, seemed pretty well maintained.

The lounge was on the 15th floor I think. Breakfast was the usual mix of hot and cold items, scrambled eggs, bacon,sausage, reindeer sausage one day, yoghurt, fruit,pastries etc. Plain but acceptable.

In the evenings from 6-9 there were hors d'oeuvres, such as cheese, fish skewers one night, meat on another. Plus free house wine and beer, including the local Alaskan Amber. Some folks seemed to have vouchers for 2 drinks but we didn't and were offered more had we wanted it.

There were 2 younger male attendants in the lounge in the evenings, joking around and interacting with guests in a respectful way, playing music ( aimed at the aged 40 plus crowd in that evening) and singing along karaoke style ( when encouraged by the guests). On other nights it was quieter, so I suspect they gauge the mood of the guests each night. They were great ambassadors for the hotel I think.