Originally Posted by
dzflyer
I will do the twitter assist thanks for that.....I have called delta it and they are zero and I mean zero help....Their idea of help is transfer to the platinum desk which has nothing to do with it because they have no idea....As much as I like delta there it is horrible....it is the weak link....tried to pm Danny but it isn't going through he can't recieve pm or it is blocked
If your wife's phone works, a factory reset is your best bet. You should also follow the suggestion to try a different password.
If neither work, I'd post a synopsis in this thread
http://www.flyertalk.com/forum/delta...er-thread.html .
If you don't get a response in a day or two, FAX a letter asking for help to Delta. I've found that I get better responses by faxing.