FlyerTalk Forums - View Single Post - VS Online Check-In Currently "Broken" for US Citizens
Old Jun 1, 2015 | 10:42 am
  #1  
atl runner
20 Years on Site
 
Join Date: Jan 2004
Location: Atlanta & San Francisco
Programs: DL 2MM DM & My Wife is a DL 3MM DM
Posts: 2,786
VS Online Check-In Currently "Broken" for US Citizens

I went to check-in for my flight this evening from ATL to LHR, and was unable to do so. It kept asking for a "Permanent Resident Number"--even though it had my passport info, etc. US citizens don't have Permanent Resident Numbers. They told me they are aware of the problem but so far their IT department doesn't seem up to the task of fixing it.

Not a huge deal as I am checking bags, but a minor irritant on my first experience with VS. If I like my Upper Class seat, all will be well. If not, I'll make sure I choose Delta flights in the future.
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