Originally Posted by
GarynotJerry
Can I just take this opportunity to say how annoying it is that when you request a two-week extension, once it's approved, you have to contact the Executive Club again after you've flown to have it applied. Why can't their useless IT handle such a simple thing automatically? Or, failing that, can't they proactively check when the time comes, rather than making us chase it up?
I love all the armchair IT Staff :-)
There has to be a business benefit to implement changes to systems and processes for back office staff, and I can see no business benefit to a process that impacts less than 0.0001% (ish) of BA's customer base.
Just be grateful that BA offer you the grace period, as the majority of other FFP's dont...