Originally Posted by defabrizio

Just a clarification - I've been a road warrior for almost 20 years. Before moving to the UK I was a top tier with Air Canada (I think it's the best world airline). I do go to North America often and have had Prem Econ before with BA. I fully expected a flight, double the length of a LHR > YYZ one, to have the same or better amenities than what I experienced on the Pacific. And yes, I did look to see what was included before I booked - in the UK the advertising laws are extremely strict. BA can be charged for not supplying what they claim to offer.