FlyerTalk Forums - View Single Post - New "Etihad Premium" Customer Service channel
Old May 19, 2015, 11:40 pm
  #58  
EtihadHelp
Company Representative, Etihad
 
Join Date: Sep 2013
Posts: 1,817
Originally Posted by TinDrum
Another "inane, boilerplate response" from a sub-continental peon no doubt - EY always over-promises and under-delivers
Hi Everyone,

Having taken another look through this thread, we totally understand how this looks to you all but we promise you, these are not automated responses, we are real people and are first and foremost here to help. We want to say sorry for how this has come across so far.

Anyone who has any ongoing issues, please send your details over to us via DM or use the email address that may or may not have been slightly overused on this thread so far and we will look into them right away.

We know you have heard enough of our apologies, it’s time for us to show you how it is done

Thank you for your support.

*CB (Caroline)
EtihadHelp is offline