Originally Posted by
EtihadHelp
Hi Guest,
We are sorry to hear about this. We will be happy to assist you and send your request to our team. We suggest you email us at
[email protected] and we make sure to forward it to the relevant team for you. Thank you
*RM
That was the email address this whole sorry saga started with, who then told me I had to email the gold guest email.
This is just circular (why am I even responding...)
The issue is simple - triple mile promotion, flights taken during triple miles promotion, no triple miles awarded.
Here's a hint - search all your Etihad Guest members who took flights during the triple miles promotion, registered for the triple miles promotion, have not been awarded the triple miles and award the triple miles....